This Privacy Policy explains how vw103 collects, uses, stores, protects, and shares the personal data of registered Members and site visitors. vw103 is committed to handling your data responsibly, transparently, and in accordance with internationally recognised data protection principles. By using the vw103 platform, you consent to the data practices described in this document.
Six core commitments that define how vw103 approaches privacy. These cards are a summary — the full policy below is the authoritative document.
All data transmitted between your device and the vw103 platform is protected by 256-bit SSL/TLS encryption. Stored personal data is further protected by access controls, salted hashing for credentials, and regular security audits conducted by independent third-party specialists.
vw103 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Data sharing is strictly limited to service providers directly involved in operating the vw103 platform, and to regulatory or law enforcement bodies where legally required.
vw103 applies the principle of data minimisation. We collect only the personal data necessary for account management, identity verification (KYC), transaction processing, regulatory compliance, and delivery of a safe gaming experience. We do not collect unnecessary background data.
When data is shared with third-party service providers — such as KYC verification services, payment processors like BCA, BRI, OVO, and DANA, or game content studios — it is shared under strict contractual data protection obligations. These partners may not use your data for any purpose beyond the specific service they provide to vw103.
You have the right to access, correct, and request deletion of the personal data vw103 holds about you, subject to legal retention requirements. Data subject requests are handled within 30 days. Contact the vw103 support team to exercise any of your rights described in this policy.
vw103 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Transaction records and KYC documentation are retained for a minimum of five years in compliance with AML regulatory obligations. Account data is deleted upon verified account closure request.
vw103 ("we", "us", "the Platform") acts as the data controller for all personal data collected through the vw103.net website and its associated services. As data controller, vw103 determines the purposes and means of processing your personal data and is responsible for ensuring that processing activities comply with applicable data protection law and internationally recognised privacy principles.
vw103 operates under an internationally recognised gaming licence. The Platform is designed and operated primarily for players based in Indonesia. Indonesian residents who interact with vw103 should be aware that data is processed by a data controller established outside Indonesia and that international data transfer safeguards, as described in Clause 12, apply to their personal data.
vw103 collects the following categories of personal data from Members and website visitors. The specific data collected depends on the nature of your interaction with the Platform.
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, Indonesian KTP number or passport number, photograph (as submitted for KYC verification). |
| Contact Data | Email address, mobile phone number, city and province of residence in Indonesia. |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit amounts in IDR, withdrawal amounts in IDR. |
| Gaming & Betting Data | Game session history, bet amounts and outcomes, wagering activity, bonus redemption history, responsible gaming tool settings, win/loss records. |
| Technical Data | IP address, browser type and version, operating system, device type, screen resolution, session timestamps, referring URL, and platform feature usage logs. |
| Communications Data | Records of live chat conversations with the vw103 support team, email correspondence, and records of promotional communications sent to and opened by you. |
| Preference Data | Preferred games and game categories, marketing communication preferences, responsible gaming limit settings, and language/display preferences. |
vw103 does not intentionally collect or process special categories of sensitive personal data (such as health data, racial or ethnic origin, political opinions, religious beliefs, or biometric data) except where a Member voluntarily discloses such information in the context of a responsible gaming or support interaction, in which case it is processed solely for the purpose of providing the requested assistance.
vw103 collects personal data through the following channels and mechanisms.
vw103 processes your personal data for the following purposes. Where processing is based on your consent, you have the right to withdraw that consent at any time — see Clause 10 for details of how to exercise your rights.
vw103 processes your personal data on one or more of the following legal bases, depending on the specific processing activity.
| Legal Basis | When It Applies |
|---|---|
| Contractual necessity | Processing your account data, verifying your identity, processing deposits and withdrawals in IDR, delivering games, and providing customer support — all of which are necessary to perform the contract between you and vw103. |
| Legal obligation | KYC identity verification, AML transaction monitoring, suspicious activity reporting, and retention of financial records for a minimum of five years, as required by our licensing authority's regulatory framework. |
| Legitimate interests | Fraud detection, security monitoring, platform abuse prevention, and aggregated analytics for platform improvement — where these interests are not overridden by your data protection rights. |
| Consent | Marketing communications (email, SMS, in-platform notifications) and the use of non-essential cookies and tracking technologies. You may withdraw consent at any time without affecting the lawfulness of prior processing. |
| Vital interests | Responsible gaming monitoring and intervention where a Member's gaming behaviour poses a risk to their financial or psychological wellbeing. |
vw103 does not sell or rent your personal data to third parties. We share personal data only in the following circumstances, and only to the extent necessary for the specified purpose.
The vw103 website uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The following categories of cookies are used on the vw103 platform.
| Cookie Type | Purpose & Examples |
|---|---|
| Strictly Necessary | Essential for the platform to function. These include session authentication cookies that keep you logged in, security tokens that protect against CSRF attacks, and load-balancing cookies. These cannot be disabled without impairing platform functionality. |
| Functional | Remember your preferences such as display language, preferred game category, responsible gaming settings, and last-used payment method. These are not strictly necessary but significantly improve your experience on the platform. |
| Analytical | Collect aggregated data about how visitors use the vw103 website, including which pages are visited most frequently, how long sessions last, and which game categories attract the most engagement. This data is used to improve the platform. |
| Marketing | Used to track your interaction with vw103 promotional content and, where consent has been given, to personalise bonus offers and game recommendations based on your demonstrated preferences. Requires explicit opt-in consent. |
You can manage your cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the vw103 platform. Disabling functional or analytical cookies may affect your experience but will not prevent access to games or the cashier. Marketing cookies can be disabled at any time without affecting your account.
vw103 retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, or as required by applicable law and our regulatory obligations. The table below sets out our standard retention periods by data category.
| Data Category | Retention Period |
|---|---|
| Identity & KYC documents | Minimum 5 years from account closure, as required by AML regulatory obligations of our licensing authority. |
| Financial & transaction records | Minimum 5 years from the date of each transaction, in compliance with financial crime prevention requirements. |
| Account & contact data | Duration of account activity plus 2 years following account closure, unless a longer period is required by regulation. |
| Gaming & betting history | Duration of account activity plus 2 years. Aggregated anonymised game analytics may be retained indefinitely. |
| Customer support records | 3 years from the date of each support interaction, to enable effective complaint handling and audit trail maintenance. |
| Marketing preference data | Until you withdraw consent or close your account, whichever is sooner. Opt-out records are retained indefinitely to prevent re-subscription without new consent. |
| Technical & log data | 90 days for standard access logs. Security event logs may be retained for up to 12 months where an ongoing investigation requires it. |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised. Anonymised data — from which individual Members cannot be identified — may be retained and used indefinitely for analytical and platform improvement purposes.
vw103 implements a multi-layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures in place include the following.
As a vw103 Member, you have the following rights with respect to the personal data vw103 holds about you. To exercise any of these rights, contact the vw103 support team via live chat or at support@vw103.net. vw103 will respond to all verified data subject requests within 30 days.
Request a copy of all personal data vw103 holds about you, including the categories of data, purposes of processing, and recipients with whom it has been shared.
Request correction of any inaccurate or incomplete personal data vw103 holds about you. You can update basic contact details directly through your account settings panel.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under AML and gaming regulation.
Request that vw103 restricts the processing of your data — for example, while we investigate a correction request or assess an objection you have raised.
Receive a machine-readable copy of the personal data you have provided to vw103 directly (such as account registration data and preference settings) for the purposes of transferring it elsewhere.
Object to processing based on legitimate interests (such as marketing analytics) or, where processing is based on consent, withdraw that consent at any time without penalty.
The vw103 platform is strictly restricted to individuals aged 21 years and over. vw103 does not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory component of the KYC process, and all accounts are required to pass identity verification before withdrawal access is granted.
If vw103 becomes aware that personal data has been collected from a person under 21 years of age, that data will be deleted immediately, the associated account will be permanently closed, and any real-money balance will be returned via the original deposit method following investigation. If you have reason to believe that a person under 21 has registered with vw103, please contact our support team immediately at support@vw103.net.
vw103 operates internationally and, as a consequence, your personal data may be transferred to and processed in countries outside Indonesia. This includes transfers to the jurisdiction in which vw103's licensing authority is established, to data centres hosting the vw103 platform infrastructure, and to third-party service providers located in various countries.
Where personal data is transferred outside Indonesia, vw103 takes steps to ensure that an adequate level of protection is applied to that data. These steps may include entering into standard contractual clauses with the recipient, obtaining your explicit consent for the transfer, or relying on the recipient's participation in a recognised international data protection framework. In all cases, transferred data remains subject to the protections described in this Privacy Policy and to the contractual obligations imposed on data processors as described in Clause 6.
vw103 reviews and, where necessary, updates this Privacy Policy on a periodic basis to reflect changes in data processing practices, applicable law, regulatory guidance, or platform functionality. The effective date displayed at the top of this document indicates when the current version came into force.
Where a proposed update materially affects your rights or the way in which vw103 uses your personal data, we will provide at least 14 days' advance notice to all registered Members via their registered email address before the updated policy takes effect. For minor, non-material updates — such as clarifications of existing practices or corrections of typographical errors — we may update the policy without individual notification, though the revised version will always be published at vw103.net/privacy-policy with an updated effective date.
Your continued use of the vw103 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the updated policy, you must cease using the platform and contact the support team to close your account and arrange the return of your Real Money Balance.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way vw103 processes your personal data, please contact us through one of the following channels.
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